Reviews Page 6

3.29

| 66 Reviews

8000 Painted Desert Way, Roseville CA 95747

(916) 788-0147

http://www.crockeroaksapts.com

See why our residents are raving! Our Roseville, California, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Crocker Oaks apartments in Roseville, California today.

I feel very blessed to have found Crocker Oaks Apartments. After just being recently divorced they made the sign in process pretty painless and I'm so thankful for that. The administration staff to me, is wonderful and very professional and helpful. My son and I are very happy here, the environment is great, the people are great. The administration staff always has smiles on their faces and wonderful attitudes which makes it great and easy to ask them a question. The turnaround time when we put in work orders in if needed are fast and very professional. The rooms are the perfect size for my son and I and very spacious. The view from our balcony is beautiful and very calming. I could not have asked for a better place to start my life over than here at Crocker Oaks. Sincerely Cecilia Murillo

cecilia murillo

October 06, 2016

Called in to request info on the units and availability. Right from the begining the female employee was very short and to the point. And not taking the time to actually listen. Her tone of voice sounded as if she was so annoyed and bothered by the fact that she had to help someone.

Jose Masin

July 28, 2016

Called and asked about one bedrooms was very rudely told that they have none available. Then hung up on me.

Patrick Pineda

February 10, 2015

The property and the buildings themselves are nice. However the pool is never open when its supposed to be and the kiddie pool is yellow with whatever bacteria or chemicals they pour in there. Living here is nice unless you have to deal with maintenance or management, in which case get ready for a long wait. I put in an order to replace my washer and dryer(which I rent from the community) and didn't get any attention until six weeks later, and then they arrived on the wrong day, at the wrong time, with no prior communication or warning. This was after I had set up a specific appointment time with them. Also the walls are paper thin, so good luck even talking in your bedroom without your neighbor banging on the wall to shut you up. Plus with all the kids running around up and down the halls and through the parking lot while you're trying to drive, this place is pretty mediocre. Unless you're gone all the time, don't bother living here.

C Stricker

December 02, 2013

I'd like to start out by saying that I don't often take the time to give reviews online, but this community completely 'wowed' me in the way that they handled our move out, and I felt that they deserved the praise. The actual community is lovely. Great neighbors, a clean and safe environment, and a helpful staff (office and maintenance alike). Living in a number of apartments, I have come to expect the move out process to be a pain-staking procedure in which the community management scrutinizes every centimeter of the apartment finding the best way to keep your security deposit, or, better yet, to send you a bill by the time that they're done. When my wife and I left this community we did not expect to get any of our deposit back as it was considered 'lost money' to us, and we just hoped to not get a bill in the mail. Where they wowed me: they didn't go in with a microscope and white gloves trying to find every little detail, but rather just inspected the apartment with the understanding that wear and tear happens... and did not attempt to push the envelope on that point. But what was really amazing... without prompting, or begging, or pleading, or arguing, a refund check (about 75% of our deposit) showed up in the mail today. I want to thank this community for everything and let anyone who reads this know, you'll be happy to call this your home for however long you want it to be.

Mark Koch

September 04, 2013